AI automation agency

An AI automation agency connects a company's tools so certain tasks get done on their own: reading and sorting emails, moving data from a form into a spreadsheet, preparing replies or reports. Automation is a chain of steps that runs without anyone stepping in, and the AI supplies the part that used to need a person reading or writing.

What's misleading is thinking that what's being sold is "workflows". A workflow is just the means; the client doesn't care what tool it's built with if their problem is still there. People also underestimate how fragile it is: all it takes is an app, a password or an email format changing for the chain to stop without warning. That's why an agency like this lives off maintenance as much as off building new things. And with today's AI agents, part of what used to be a complicated workflow can be solved another way.

This search is tied to my attempt to follow the recipe from the agency videos. I tell it in "I tried to start an automation agency with no experience", which starts from an idea that sums the matter up well: nobody buys an automated workflow, they buy a solved problem. There I go through each step of the script with what really happened and what someone who wants to sell AI to others should do.